Frequently Asked Questions

How long will it take to receive my order?

Most physical orders are processed within 3–5 business days before shipping. You'll receive tracking information by email once your order is on its way.

Digital orders: Digital products are available immediately after purchase. If you order a physical product in the future, shipping timelines will be listed on the individual product page.

When will I receive my digital download?

Digital products are available immediately after purchase. You'll receive an email with a download link, and your files can also be accessed from your order confirmation page.

Can I use your artwork for commercial purposes?

Unless otherwise stated, all artwork and digital products are for personal use only. If you're interested in licensing artwork for commercial use, please contact me.

Do you offer custom artwork?

Yes! I love creating meaningful artwork and custom projects. If you have an idea you'd like to discuss, please reach out through my Contact page.

What are Legacy Books?

Legacy Books are heirloom-quality books created to preserve family stories, memories, photographs, and milestones. Each book is thoughtfully designed to become a treasured keepsake for generations to come.

Can I order a custom Legacy Book?

Absolutely. Custom Legacy Books are one of the signature offerings at Calico Poppy Studio. If you're interested in creating a book for yourself or a loved one, I'd love to hear your story and discuss your project.

What if my order arrives damaged?

Please contact me within seven days of delivery with your order number and photographs of the damage. I'll work with you to make it right.

How can I contact you?

The easiest way is through the Contact page on this website. I personally read every message and typically respond within one to three business days.

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